Privacy Policy

Introduction

Welcome to https://garage-door-replacement-options-houston.easygaragefix.com (hereinafter referred to as “Garage Door Replacement Options Houston,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users visiting our website, utilizing our services, and interacting with us.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online forms, customer support communications, and any other digital services provided under the domain https://garage-door-replacement-options-houston.easygaragefix.com. Please note that this policy does not extend to external links or third-party platforms, which have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy is designed to guide you on the following interactions:

Using our applications and services as an authorized user.
Visiting any of our websites that link to this Privacy Policy.
Subscribing or unsubscribing from our newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data, including but not limited to:

Account Information: This includes user names, passwords, and account settings.
Payment Information: Details such as credit/debit card numbers, expiration dates, and billing addresses are securely processed for transactions.
Financial Information: We may collect banking information for direct debits or refunds but do not store sensitive financial data for extended periods.
Purchase Information: Details about products or services you’ve purchased from us, including order history and preferences.
Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile phone numbers (if provided) to personalize our services.
Location Data: Your geographical location data, which helps us provide location-based services and tailor content accordingly.
Feedback: Comments, reviews, and suggestions you share with us, enhancing our products and services.
Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms for profile customization.
Product Information: Details about the products you interact with on our website, such as product views and adds to cart.

We obtain this data through direct user input, interaction with our systems, and automated technologies employed for service enhancement and personalization. Additionally, we may receive personal data from third parties who assist us in delivering services, subject to their respective privacy agreements.

Cookies

Cookies are small text files stored on your browser by our website or third-party services. They serve multiple purposes, including:

Strictly Necessary: Ensuring basic functionalities of our website, such as login sessions and language preferences.
Preferences: Customizing your user experience based on settings and preferences.
Analytics: Tracking website usage and user behavior for performance evaluation and improvement.

Users have control over non-essential cookies through our Cookie Manager, allowing them to choose their preferred cookie settings.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The retention periods vary based on the type of data and its purpose:

Account information and transaction records are retained for the duration of your account’s active status and for a period after that to comply with legal requirements.
Purchase history may be kept for billing, shipping, and tax purposes, as well as for analytics and improving our services.
Location data is typically deleted shortly after processing unless required for legal or business purposes.

Once the retention period expires or upon your request, we delete or anonymize the personal data to ensure it cannot be linked back to you.

Security Measures

We implement robust security measures to safeguard your personal data:

Employing encryption protocols for secure communication and data transfer.
Engaging reputable third-party processors who adhere to strict data protection standards.
Regularly auditing our security systems and procedures to identify and mitigate potential risks.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. If we learn that we have collected such information, we will take steps to delete it promptly.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

Access: The right to request access to and confirmation of the processing of your personal data.
Rectification: Correcting inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): Asking us to delete your personal data in certain circumstances.
Restriction: Limiting the use of your personal data under specific conditions.
Portability: Obtaining a copy of your personal data in a structured, commonly used format and transferring it to another controller.
Objection: Objecting to the processing of your personal data for direct marketing or similar purposes.
Non-Discrimination: The right not to be subjected to automated individual decision-making or profiling that significantly affects you.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below. We will respond to your requests in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified on our website, and revised policy versions will be posted here. We encourage you to review this page periodically for the latest information.

Contact Information

For any inquiries related to privacy, data protection, or unsubscription requests, please contact us:

Email: contact@garage-door-replacement-options-houston.easygaragefix.com
Mail: Garage Door Replacement Options Houston, Privacy Team, [Address]

We value your trust in providing us with your personal data, and we are committed to maintaining and protecting it.